Read some of the recent feedback we’ve received from our clients:
I have been selling and renting my properties through Thomas for over 5 years or so now. To this day I have no complaints, they really do go the extra mile. I will stay loyal to them and would recommend them to anyone looking for a Cheshire agent. I have been a property investor for over 15 years now and have to say I have never been fully content with any agent until I changed from one of Chester’s longest established agent to Thomas Property Group.
The difference is not even comparable, I endured so many issues and loss of funds with other agents I used in Chester and it has taken so long for me to find one that actually does what they say they will. The returns on my investments are also proof of that due to their highly skilled, fast acting and pro-active team and Directors.
Smith, Great Boughton
I have used other agents in Chester before Thomas Property Group and can safely say I won’t be looking back. Thomas go that extra mile, it is a family run business and I have had the pleasure of dealing with all the Thomas’s. I think there are many extra things that Thomas offer, I especially like the fact that I can deal with the owners whenever I wish and they even contact me regarding my properties out of hours and even when they are on their holidays.
Only recently did Duncan Thomas contact me from his holiday to discuss an offer they had received on one of my properties. I couldn’t fault them, they give good feedback from viewers and interested parties and its always in great detail so I know what is required to help sell or rent.
Bob Wilcox, Christleton
I have been dealing with Thomas property as a landlord for sometime now. I have always found the lettings team extremely efficient and working in the best interest of their clients whilst providing a welcoming friendly and considered service to potential tenants. The fees I have always found very reasonable and competitive.
I have also dealt with Thomas with regard to the sale of properties and again found them very efficient. I am currently working with them on a number of potential new build schemes and look forward to a continued working relationship.
Dave Hinds - Entrepreneur and Property Developer, Barton
I had 3 estate agents value my home, I decided on Thomas as they were the most enthusiastic about the sale of my home. Customer service throughout was exceptional and they went above and beyond to deliver fantastic communication to both myself and the buyer.
Selling your home can at times be very stressful however Thomas really did help to relieve any additional stress and were always available, friendly and nothing was ever too much trouble.
A huge Thankyou to everyone at Thomas I will definitely be recommending you!
We were selling the property from a distance which therefore meant we were unable to be there personally for a number of times when entry to the house was required. Kevin arranged times, entry and supervision for these occasions on top of all viewings. We also received prompt feedback on all the viewings that took place.
During a difficult time for us Rachel handled the property sale in a professional and sympathetic way. The sale has now completed and we thank him for all his help.
What a fantastic company! As first time buyers, we needed our hands held right the way through the process and Thomas Property didn’t disappoint. Michael and Sue, our contacts were so patient and took our calls no matter what he was doing (Even if it was just a quick bit of jargon busting).
When our solicitors weren’t doing their jobs properly, he helped us compose emails with the wording to get them moving. Overall, I cannot recommend them enough.
We’d like to thank you for your great support throughout selling our home through your THOMAS PREMIER service. As you know we were burgled when the previous estate agency allowed viewers to look around on their own.
It was a deeply distressing time and very upsetting but you gave us back our confidence and faith, we are just so very grateful for your caring but professional service.
Thank you for all your help, the Thomas team were so nice to deal with at all times, I couldn’t have asked for any better. I hope you enjoyed the cake and wine, just a small gift to show my appreciation.
I thought your personal touch really made all the difference and what a lovely family and group to meet and have the pleasure of dealing with.
I wanted to pass on a message that I received from my tenant, she was saying what a perfect, excellent job your Lettings team have done and I have to also agree. No wonder you have the most Lettings share in Chester! Great Work, thank you for taking the stress out of the process for me.
I was very impressed with your service, from my initial enquiry, visiting the Thomas Property Group website and receiving a detailed valuation and then selling my property. All within around 18 days! Due to our circumstances the timing was critical and I was very happy with your service.
Jones, Chester City
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